What is Municipal 360 ERP?
Municipal 360 ERP is part of the Municipal 360 ERP platform for digitizing municipal workflows, citizen services, revenue records, approvals, dashboards, and compliance reporting.
Trusted by
Kanpur Nagar Nigam
Jhansi Nagar Nigam
Kanpur Jal Sansthan
Kanpur Nagar Nigam
Jhansi Nagar Nigam
Kanpur Jal Sansthan
3+
Municipalities & Increasing
33+
Departments
120+
ERP Systems
8L+
Citizens Served
₹700Cr+
Revenue Processed
Table of Contents
Municipal 360 ERP Overview
Complete Coverage
All Municipal Departments
Explore all 33 municipal departments covered by Municipal 360 ERP, each connected to dedicated systems and workflows.
Administration
Digitize every administrative function — from official file movement and approvals to visitor access and council meetings — in one integrated platform.
5 SystemsFinance & Accounts
Manage the complete financial lifecycle of a municipal corporation — from budget preparation and fund disbursement to reconciliation and statutory reporting.
9 SystemsProperty Tax
Digitise the entire property tax lifecycle — assessment, self-declaration, billing, collection, mutation, and GIS mapping — to maximise revenue and improve taxpayer experience.
5 SystemsWater & Sewer Revenue
Manage water and sewer connections, meter readings, billing, collections, and disconnection/reconnection workflows for improved cost recovery.
2 SystemsTrade License
Digitise the entire trade license lifecycle including application, inspection, issuance, renewal, NOC, and enforcement within municipal limits.
5 SystemsPublic Works Department
Manage the complete lifecycle of civic infrastructure projects — from DPR and estimates to tendering, execution, billing, and asset register.
18 SystemsBuilding Permission
Automate building plan scrutiny, approval workflows, and certificate issuance to reduce turnaround time and ensure regulatory compliance.
7 SystemsLight Department
Manage the complete street light network — inventory, operations, maintenance, energy consumption — for brighter cities and lower costs.
8 SystemsTown Planning
Manage development plans, land use regulations, TDR, and urban growth with spatial intelligence tools.
1 SystemGIS
Unified GIS platform providing spatial data, layers, and analytics across all municipal departments to enable evidence-based decision making.
1 SystemSolid Waste Management
Manage the full chain of solid waste management — door-to-door collection, vehicle tracking, processing, and compliance reporting for Swachh Bharat Mission.
10 SystemsSanitation
Manage municipal sanitation operations including workforce deployment, area cleaning, public toilets, and complaint resolution.
6 SystemsPublic Health
Manage public health services, hospitals, dispensaries, and preventive health programs delivered by the municipality.
2 SystemsEducation
Manage municipal schools, student enrolment, attendance, mid-day meals, and academic performance.
1 SystemBirth & Death Registration
Digitise birth, death, and stillbirth registrations with online certificate issuance as per the Registration of Births and Deaths Act.
1 SystemVeterinary
Manage animal registration, vaccination, stray animal control, and veterinary services for the municipality.
1 SystemHorticulture
Manage parks, gardens, tree census, nurseries, and urban green spaces for a healthier environment.
1 SystemEnvironment
Monitor air quality, water quality, and environmental compliance to build sustainable and resilient cities.
1 SystemEstate
Manage the complete portfolio of municipal properties — shops, land, markets — and assets with lease, rent, and encroachment monitoring.
8 SystemsAdvertising
Manage advertisement hoardings, banners, and outdoor media within municipal limits for revenue generation and visual control.
1 SystemAudit
Manage internal audits, inspection paras, compliance tracking, and financial oversight for improved accountability.
1 SystemRevenue Recovery
Track and enforce recovery of outstanding municipal dues across all revenue heads with legal proceedings management.
1 SystemLegal
Track all legal cases, court dates, advocates, and orders involving the municipal corporation.
1 SystemProcurement
Manage the complete procurement process — indents, approvals, tender, purchase orders, and supplier payments — with full transparency.
1 SystemStores
Manage municipal stores, material receipts, issues, and inventory with real-time stock visibility across all departments.
1 SystemVehicle
Manage the municipal vehicle fleet — maintenance, fuel, garage, and lifecycle — to reduce costs and maximise availability.
3 SystemsCitizen Services
Enable citizens to access all municipal services online — applications, payments, RTI, and complaints — from a single digital platform.
3 SystemsPublic Grievance
Manage citizen complaints and grievances across all municipal services with SLA tracking, escalation, and feedback.
2 SystemsDisaster Management
Manage disaster preparedness, early warning, emergency response, and relief operations for the municipality.
1 SystemHuman Resources
Manage the entire employee lifecycle — recruitment, service records, payroll, attendance, transfers, and training — in one integrated platform.
6 SystemsInformation Technology
Manage IT services, infrastructure, social media monitoring, knowledge management, and government reporting for the municipality.
4 SystemsSmart City / ICCC
Integrated Command and Control Centre capabilities for real-time monitoring of urban systems, events, and emergency response.
1 SystemMayor / Commissioner Office
Provide the Mayor, Commissioner, and senior leadership with real-time governance dashboards, executive reports, and command-level visibility.
3 SystemsSystem Directory
All ERP Systems
Browse the complete set of 121 systems across every department, from revenue and finance to field operations and citizen services.
Administration
Administrative Management System
Central hub for managing official orders, circulars, inter-departmental communication, and administrative workflows with complete audit trails.
Office Orders & Circulars
Approval Workflow Engine
Inter-Department Messaging
Explore System
Administration
Visitor Management
Digital visitor registration, pre-appointment scheduling, and contactless entry management for all municipal offices.
Online Pre-Registration
QR Code Entry Pass
Host Notification Alerts
Explore System
Administration
Meeting Management
End-to-end management of council meetings, committee sessions, and official assemblies — from agenda to resolutions.
Meeting Scheduling & Notices
Agenda Preparation
Member Invitation & RSVP
Explore System
Administration
Document Management System (DMS)
Secure, searchable digital repository for all municipal documents, records, and correspondence with version control.
Digital Document Repository
OCR & Full-Text Search
Version Control
Explore System
Administration
e-Office / Noting & Drafting System
Paperless office system that digitises file movement, noting, drafting, and multi-level approvals across departments.
Digital File Creation & Movement
Electronic Noting
Draft Preparation Tools
Explore System
Finance & Accounts
Financial Management System
Integrated double-entry accounting system covering receipts, payments, ledgers, and financial statements as per municipal accounting standards.
Double-Entry Accounting
General Ledger Management
Trial Balance & Financials
Explore System
Finance & Accounts
Receipts & Payments Management
Centrally track and reconcile all incoming receipts and outgoing payments across heads of account.
Receipt Voucher Management
Payment Voucher Processing
Cheque & RTGS/NEFT Payments
Explore System
Finance & Accounts
Budget Management System
Prepare, approve, revise, and monitor municipal budgets with real-time expenditure tracking against allocations.
Budget Preparation Tools
Department-wise Allocation
Revised Budget Estimates
Explore System
Finance & Accounts
Professional Tax Management System
End-to-end management of professional tax assessment, billing, collection, and enforcement.
Employer Registration
Employee Enrollment
Auto-Assessment & Billing
Explore System
Finance & Accounts
Grant Management
Track government grants, state funds, and scheme-wise allocations with utilisation monitoring and compliance reporting.
Grant Register
Scheme-wise Fund Tracking
Utilisation Certificate Generation
Explore System
Finance & Accounts
Fund Management
Manage multiple municipal funds — General Fund, Water Fund, Special Purpose Funds — with ring-fenced accounting.
Multi-Fund Accounting
Fund Transfer Management
Fund-wise Trial Balance
Explore System
Finance & Accounts
Bank Reconciliation
Automated bank reconciliation for all municipal bank accounts with instant discrepancy identification.
Automated Statement Import
Transaction Matching
Unreconciled Entry Detection
Explore System
Finance & Accounts
Fixed Asset Accounting
Complete fixed asset register with depreciation, disposal, and revaluation as per accounting standards.
Asset Register Management
Asset Categorisation & Tagging
Depreciation Calculation
Explore System
Finance & Accounts
Entertainment Tax System
Levy, collect, and enforce entertainment tax on cinemas, events, and amusements within municipal limits.
Venue Registration
Event-wise Tax Assessment
Online & Counter Collection
Explore System
Property Tax
Property Tax Management System (PTMS)
Comprehensive platform for property survey, assessment, demand generation, collection, and enforcement of property tax.
Property Survey & Registration
Auto-Assessment Engine
Demand & Notice Generation
Explore System
Property Tax
GIS Property Mapping
Geo-tagged property mapping on GIS layers for visual verification, new property identification, and spatial analytics.
Property Geo-Tagging
Ward & Zone Layer Mapping
New Property Detection
Explore System
Property Tax
Self-Assessment Portal
Citizen-facing portal for self-declaration, assessment calculation, and online payment of property tax.
Online Self-Declaration Form
Auto Tax Calculation
Document Upload
Explore System
Property Tax
Mutation Management
Manage property ownership transfer, mutation applications, verification, and title updating.
Online Mutation Application
Document Verification Workflow
Legal Heir Declaration
Explore System
Property Tax
Fine & Penalty Management
Automated computation, notice generation, and collection of fines and penalties for property tax defaulters.
Auto Fine Calculation
Penalty Notice Generation
Demand Register Update
Explore System
Water & Sewer Revenue
Water & Sewer Revenue Management System
Complete management of water and sewer consumer database, meter readings, billing, and collections.
Consumer Registration & KYC
Meter Reading Management
Auto Bill Generation
Explore System
Water & Sewer Revenue
Disconnection/Reconnection Management
Workflow-driven management of water/sewer disconnections for non-payment and reconnections after dues clearance.
Disconnection Notice Generation
Field Team Assignment
Physical Disconnection Tracking
Explore System
Trade License
Trade License Management System
Centralised platform to manage trade license applications, approvals, issuance, and database for all commercial establishments.
Online Application Portal
Category-wise License Types
Document Upload & Verification
Explore System
Trade License
License Renewal System
Automated renewal reminders, online renewal applications, and streamlined approval for existing license holders.
Auto Renewal Reminders
Online Renewal Application
Renewal Fee Calculation
Explore System
Trade License
Inspection Management
Mobile-enabled inspection workflow for field officers to conduct trade license inspections and submit reports.
Inspection Scheduling
Mobile Inspection App
Checklist-based Inspection
Explore System
Trade License
NOC Management
Manage No Objection Certificates required from Fire, Health, and other departments as part of the license process.
Multi-Department NOC Integration
NOC Application Routing
Department-wise Workflow
Explore System
Trade License
Violation Management
Track and enforce trade license violations including illegal operations, category mismatches, and non-renewals.
Violation Registration
Show Cause Notice Generation
Hearing Management
Explore System
Public Works Department
Engineering Project Management System
Integrated platform covering all engineering departments and projects within the municipality for complete project lifecycle management.
Multi-Department Project Dashboard
Project Portfolio Management
Budget vs Expenditure Tracking
Explore System
Public Works Department
Estimate Preparation
Prepare detailed project estimates with schedule of rates integration, quantity calculations, and abstract of cost.
Schedule of Rates (SOR) Integration
Item-wise Quantity Estimation
Abstract of Cost Generation
Explore System
Public Works Department
DPR Management
Prepare, submit, and track Detailed Project Reports through technical appraisal and approval processes.
DPR Template Library
Technical Specification Builder
Drawing Attachment
Explore System
Public Works Department
Technical Sanction System
Route and approve technical sanctions at appropriate authority levels based on project value and type.
Value-based Authority Matrix
Sanction Workflow Routing
Approval Hierarchy Configuration
Explore System
Public Works Department
Administrative Approval System
Obtain and record administrative approvals for projects before technical processes begin.
AA Application Management
Political & Administrative Approval
AA Register
Explore System
Public Works Department
Tender Management
End-to-end tender process from NIT publication to award including e-tendering, comparative statements, and order placement.
NIT Preparation & Publication
e-Tendering Integration
Tender Document Management
Explore System
Public Works Department
Contractor Management
Maintain contractor profiles, registration, performance ratings, and eligibility for tendering.
Contractor Registration & KYC
Class/Category Management
Document Verification
Explore System
Public Works Department
Contractor RA Bills & Payment
Process Running Account bills, deductions, recoveries, and final payments to contractors with complete accountability.
RA Bill Preparation
Measurement Integration
Deduction Management (SD, IT, GST)
Explore System
Public Works Department
Work Order Management
Generate, issue, and manage work orders with terms, conditions, and commencement dates.
Work Order Generation
Terms & Conditions Templates
Digital Issuance
Explore System
Public Works Department
Project Monitoring
Real-time project progress monitoring with milestone tracking, photo documentation, and delay analysis.
Milestone-wise Progress
Field Photo Upload
Daily Progress Reports
Explore System
Public Works Department
Measurement Book (MB) Management
Digital measurement recording by junior engineers with checking, certification, and audit trail.
Digital MB Entry
Item-wise Measurement Recording
Abstract of Measurements
Explore System
Public Works Department
Quality Inspection
Structured quality inspections at construction sites with test reports, checklists, and compliance tracking.
Inspection Schedule Management
Quality Checklist Builder
Material Test Reports
Explore System
Public Works Department
Project Billing
Track all billing events, payments, and recoveries against each project with real-time financial status.
Bill Register Management
Payment Status Dashboard
Recovery Register
Explore System
Public Works Department
Road Maintenance Management
Planned and complaint-based road maintenance tracking with repair history and pothole management.
Road Inventory Register
Complaint-based Repair Orders
Periodic Maintenance Schedule
Explore System
Public Works Department
Building Maintenance Management
Manage maintenance of municipal buildings including schedules, complaints, and contractor assignments.
Building Inventory Register
Maintenance Schedule
Complaint-based Work Orders
Explore System
Public Works Department
Civil Work Monitoring
Field-level monitoring of ongoing civil works with mobile app-based progress updates and photo capture.
GPS-tagged Site Visits
Mobile Progress Reporting
Before/After Photo Upload
Explore System
Public Works Department
Infrastructure Asset Register
Digital register of all municipal infrastructure assets — roads, drains, bridges — with geo-referencing and condition data.
Asset Registration & Tagging
Asset Geo-Referencing
Condition Assessment
Explore System
Public Works Department
Contractor Monitoring
Monitor contractor performance, on-site presence, and work quality across all active projects.
Site Attendance Monitoring
Work Quality Ratings
Delay Penalty Tracking
Explore System
Building Permission
Building Plan Approval Management System
Integrated system for managing all building permission applications from submission to approval with rule-based auto-scrutiny.
Online Application Portal
Auto Rule-based Scrutiny
Multi-level Approval Workflow
Explore System
Building Permission
Online Building Plan Approval
Citizen-facing digital portal for submitting building plans, paying fees, tracking status, and receiving approvals.
Digital Plan Submission
Document Upload Management
Fee Payment Gateway
Explore System
Building Permission
Layout Approval
Process layout plan applications for residential/commercial developments with scrutiny and conditions of approval.
Layout Application Management
Plot-wise Details
Open Space & Road Verification
Explore System
Building Permission
Occupancy Certificate Management
Issue Occupancy Certificates after physical verification that construction conforms to the approved plan.
OC Application Portal
Completion Verification Workflow
Site Inspection Scheduling
Explore System
Building Permission
Completion Certificate Management
Process and issue Completion Certificates for buildings that have completed construction as per approved plans.
CC Application Submission
Inspection Workflow
Plan vs Actual Comparison
Explore System
Building Permission
Building Inspection System
Schedule and manage building inspections at various stages — plinth, lintel, slab — with mobile reporting.
Stage-wise Inspection Scheduling
Mobile Inspection App
Photo Evidence Capture
Explore System
Building Permission
Development Charges Management
Calculate, levy, and collect development charges, impact fees, and scrutiny fees related to building permissions.
Rule-based Charge Calculation
Zone-wise Rate Configuration
Use-wise Rates (Residential/Commercial)
Explore System
Light Department
Street Light Management System
Integrated management platform for the entire street light network of a municipality.
Centralised Light Dashboard
Zone & Ward-wise Management
Maintenance Tracking
Explore System
Light Department
Street Light Inventory
Complete geo-tagged inventory of street lights with type, wattage, installation date, and condition.
Light Point Registration
Geo-Tagging on GIS Map
Type & Wattage Recording
Explore System
Light Department
Pole Management
Manage street light poles, their condition, maintenance history, and third-party cable attachment.
Pole Registration & Numbering
Geo-tagged Pole Database
Pole Condition Assessment
Explore System
Light Department
Replacement Tracking
Track bulb, fitting, and component replacements with material consumption and cost analysis.
Replacement Work Orders
Component Consumption Tracking
FIFO/LIFO Store Integration
Explore System
Light Department
Feeder Monitoring
Monitor electrical feeder status, outages, and load for the street light network.
Feeder Registration
Feeder-wise Light Mapping
Outage Detection & Alerts
Explore System
Light Department
Complaint Management
Receive, assign, and resolve street light complaints from citizens via app, web, or helpline.
Multi-channel Complaint Intake
Auto Assignment to Zone Team
SLA-based Resolution Tracking
Explore System
Light Department
Maintenance Tracking
Plan and track preventive and corrective maintenance activities for the entire street light network.
Preventive Maintenance Schedule
Corrective Maintenance Work Orders
Maintenance Crew Management
Explore System
Light Department
Energy Consumption Monitoring
Track electricity consumption across feeders, zones, and wards to identify savings opportunities.
Monthly Unit Consumption Tracking
DISCOM Bill Verification
Zone-wise Energy Analysis
Explore System
Town Planning
Town Planning & Development Control System
Comprehensive system for development plan management, land use regulation, TDR, and planned urban development.
Development Plan Management
Land Use Zone Management
TDR (Transfer of Development Rights)
Explore System
GIS
GIS & Spatial Intelligence System
Central GIS platform integrating spatial layers from all municipal departments for unified city intelligence.
Multi-layer GIS Platform
Department Data Integration
Satellite & Drone Imagery
Explore System
Solid Waste Management
Solid Waste Management System
Integrated SWM platform for managing all aspects of waste collection, processing, and disposal operations.
Operations Dashboard
Route Management
Vehicle Fleet Integration
Explore System
Solid Waste Management
Door-to-Door Collection Management
Manage daily door-to-door waste collection routes, worker assignments, and collection progress monitoring.
Household Database
Route Planning & Assignment
Worker Attendance Tracking
Explore System
Solid Waste Management
User Charge Management
Collect and manage user charges for solid waste services from households and commercial establishments.
User Registration & Categorisation
Rate Configuration
Bill Generation
Explore System
Solid Waste Management
Vehicle Tracking
Real-time GPS-based tracking of all SWM fleet vehicles including compactors, tippers, and autos.
Real-time GPS Tracking
Route Adherence Monitoring
Idle Time Analysis
Explore System
Solid Waste Management
GPS Monitoring
Monitor all GPS-enabled SWM assets including vehicles, containers, and collection points.
Live Location Dashboard
Container Fill Level Monitoring
Collection Point Status
Explore System
Solid Waste Management
Route Optimisation
AI-powered route optimisation for collection vehicles to reduce fuel costs and improve coverage.
Algorithm-based Route Generation
Load Optimisation
Fuel Savings Calculator
Explore System
Solid Waste Management
Waste Processing Monitoring
Monitor waste processing at Material Recovery Facilities (MRF) and composting sites.
Inward Waste Registration
Segregation Tracking
Recovery Quantity Recording
Explore System
Solid Waste Management
Transfer Station Management
Manage waste transfer station operations including vehicle arrivals, weight recording, and dispatch.
Vehicle Arrival Management
Weigh Bridge Integration
Compaction Status
Explore System
Solid Waste Management
Landfill Management
Monitor and manage landfill site operations, capacity, incoming waste, and compliance requirements.
Vehicle Entry Management
Daily Waste Tipping Records
Cell-wise Capacity Monitoring
Explore System
Solid Waste Management
Swachh Bharat Monitoring
Monitor and report Swachh Bharat Mission indicators including ODF status, ward-level cleanliness, and rankings.
ODF Monitoring & Certification
Ward-level Cleanliness Scores
SBM Progress Dashboard
Explore System
Sanitation
Sanitation Management System
Integrated sanitation operations management platform covering workforce, area assignments, and monitoring.
Operations Dashboard
Zone & Area Management
Workforce Deployment
Explore System
Sanitation
Sanitation Workforce Management
Manage sanitation workers — attendance, area assignments, beats, and performance tracking.
Worker Registration & Database
Area & Beat Assignment
Biometric Attendance Integration
Explore System
Sanitation
Area Cleaning Monitoring
Monitor ward and zone-wise cleaning operations with supervisor verification and citizen feedback.
Ward-wise Cleaning Schedule
Task Assignment to Supervisors
Mobile Verification App
Explore System
Sanitation
Public Toilet Management
Manage public toilets including inventory, cleanliness monitoring, maintenance, and usage.
Toilet Inventory Register
Geo-tagged Toilet Database
Cleanliness Inspection Checklist
Explore System
Sanitation
Complaint Management
Receive and resolve sanitation complaints from citizens via multiple channels with SLA tracking.
Multi-channel Complaint Intake
Complaint Categorisation
Auto Assignment by Zone
Explore System
Sanitation
Inspection Management
Scheduled and surprise sanitation inspections by supervisors and officers with scoring and reporting.
Inspection Schedule Management
Mobile Inspection App
Score-based Assessment
Explore System
Public Health
Public Health Management System
Manage public health programs, food safety, vector control, and health surveillance for the municipality.
Health Program Management
Vaccination Drive Management
Food Safety Inspections
Explore System
Public Health
Hospital / Dispensary Management System
Manage municipal hospitals and dispensaries including OPD, pharmacy, diagnostics, and patient records.
Patient Registration (OPD/IPD)
Doctor Scheduling
Pharmacy Management
Explore System
Education
School / Education Management System
Comprehensive digital management of all municipal schools covering students, staff, academics, and finances.
Student Enrolment & Profile
Teacher & Staff Management
Attendance Tracking
Explore System
Birth & Death Registration
Civil Registration Management System
Complete birth, death, and marriage registration system with online certificate issuance and statistics reporting.
Birth Registration Portal
Death Registration Workflow
Hospital Integration
Explore System
Veterinary
Animal Welfare & Veterinary Management System
Integrated system for pet registration, stray animal management, vaccination drives, and veterinary clinic operations.
Pet/Animal Registration
Vaccination Drive Management
Stray Animal Census
Explore System
Horticulture
Parks & Horticulture Management System
Digital management of public parks, gardens, tree inventory, and urban forestry operations.
Park & Garden Inventory
Tree Census & Geo-Tagging
Maintenance Schedule
Explore System
Environment
Environment & Sustainability Management System
Monitor environmental parameters, manage green initiatives, and track sustainability goals for the municipality.
Air Quality Monitoring Integration
Water Quality Tracking
Carbon Footprint Dashboard
Explore System
Estate
Municipal Property Management System
Manage municipal properties including commercial shops, markets, land parcels, and other assets for optimal utilisation.
Property Register & Database
Lease Management
Rent Collection & Receipts
Explore System
Estate
Municipal Property Register
Digital register of all municipal properties with complete details, valuations, and transaction history.
Property Details & Classification
Area & Boundary Records
Ownership History
Explore System
Estate
Lease Management
Manage lease agreements, renewals, conditions, and compliance for municipally owned properties.
Lease Agreement Management
Lessee Database
Lease Condition Tracking
Explore System
Estate
Rent Collection
Bill and collect rents for municipal properties with automated reminders and arrear management.
Rent Demand Generation
Online & Counter Payment
Receipt Management
Explore System
Estate
Encroachment Monitoring
Identify, register, and take action against encroachments on municipal lands and properties.
Encroachment Registration
GIS-based Detection
Encroacher Details
Explore System
Estate
Municipal Asset Management System
Comprehensive management of all municipal movable and immovable assets for accountability and lifecycle management.
Asset Registration & Tagging
Asset Categorisation
Depreciation Management
Explore System
Estate
Municipal Asset Register
Digital register of all municipal assets with location, value, condition, and custodian details.
Complete Asset Inventory
Asset Codification
Location & Custodian Details
Explore System
Estate
Asset Utilisation Monitoring
Track asset usage, allocation, and productivity to ensure optimal utilisation of municipal resources.
Usage Tracking
Asset Allocation Management
Idle Asset Identification
Explore System
Advertising
Advertisement / Hoarding Tax Management
Complete management of advertisement licenses, hoardings, banners, and tax collection for outdoor media.
Advertisement License Applications
Hoarding Registration & Inventory
Location Approval Workflow
Explore System
Audit
Audit & Inspection Management System
Plan, conduct, and monitor internal audits and inspections with para management and compliance tracking.
Audit Plan & Schedule
Inspection Checklist Builder
Audit Para Management
Explore System
Revenue Recovery
Revenue Recovery & Enforcement System
Centralised system for tracking defaulters, issuing recovery notices, and managing enforcement across all revenue heads.
Consolidated Defaulter Dashboard
Cross-head Dues Integration
Recovery Notice Generation
Explore System
Legal
Legal Case Management System
Complete management of all legal matters — civil, criminal, labour, and regulatory — involving the municipality.
Case Registration & Classification
Court Date Calendar
Advocate Management
Explore System
Procurement
Procurement & Contract Management System
End-to-end procurement platform from budget-linked indents through tendering to contract management and payments.
Budget-linked Indent Management
Approval Workflow
Quotation & Tender Management
Explore System
Stores
Inventory & Stores Management System
Comprehensive stores management covering material receipts, issues, stock levels, and inter-department transfers.
Material Master Catalogue
GRN & Inspection
Material Issue Management
Explore System
Vehicle
Fleet Management System
Comprehensive fleet management covering vehicle assignments, trip management, maintenance, and performance monitoring.
Vehicle Registration & Profiles
Trip & Driver Management
GPS Tracking Integration
Explore System
Vehicle
Garage Management System
Manage municipal garage operations including vehicle intake, repair work orders, parts consumption, and billing.
Vehicle Intake Management
Repair Work Orders
Spare Parts Consumption
Explore System
Vehicle
Fuel Management
Track fuel dispensing, consumption, and expenses across all municipal vehicles with variance analysis.
Fuel Dispenser Integration
Vehicle-wise Fuel Tracking
Mileage per Litre Analysis
Explore System
Citizen Services
Citizen Service Delivery System
Unified citizen portal for online access to all municipal services — tax payments, certificates, NOCs, and applications.
Single Citizen Portal
Service Catalogue
Online Applications & Payments
Explore System
Citizen Services
Right to Information (RTI) Management System
Manage RTI applications, information officer assignments, responses, and first appeals within statutory timelines.
Online RTI Application Filing
PIO Assignment
Response Preparation Tools
Explore System
Citizen Services
Lok Ayukta / Vigilance Complaint System
Manage vigilance and anti-corruption complaints with investigation workflows and action tracking.
Anonymous Complaint Filing
Complaint Classification
Investigation Assignment
Explore System
Public Grievance
Grievance Redressal Management System
Central grievance management system for receiving, routing, resolving, and reporting on all citizen complaints.
Multi-channel Complaint Intake
Auto Department Routing
SLA-based Resolution Tracking
Explore System
Public Grievance
Helpline / Call Centre Management
Manage the municipal helpline and call centre operations for citizen queries and complaint registration.
Call Management System
Complaint Registration via Call
IVR Integration
Explore System
Disaster Management
Disaster & Emergency Response System
Integrated platform for disaster preparedness, real-time monitoring, emergency coordination, and relief management.
Hazard & Risk Mapping
Early Warning Integration
Resource & Equipment Register
Explore System
Human Resources
Human Resource Management System (HRMS)
Comprehensive HRMS covering employee database, service book, cadre management, and HR analytics.
Employee Master Database
Cadre & Post Management
Service Book Management
Explore System
Human Resources
Payroll & Salary Management
Automated payroll processing with pay rules, deductions, advances, and statutory compliance.
Auto Payroll Processing
Pay Structure Configuration
DA / HRA / Allowances
Explore System
Human Resources
Attendance & Leave Management
Biometric-integrated attendance with leave application, approval, and balance management.
Biometric & RFID Integration
Shift & Roster Management
Leave Application & Approval
Explore System
Human Resources
Transfer & Posting Management
Manage employee transfers, postings, and deputations with order generation and joining records.
Transfer Order Management
Posting History
Deputation Management
Explore System
Human Resources
Service Book Management
Maintain complete digital service books for all municipal employees with full event history.
Digital Service Book
Appointment & Confirmation
Increment & Promotion Records
Explore System
Human Resources
Training & Capacity Building Management
Plan, deliver, and track training programs for municipal employees to build institutional capacity.
Training Needs Assessment
Training Calendar
Course & Batch Management
Explore System
Information Technology
IT Service Management System
IT help desk and service request management with asset tracking and SLA-based resolution.
IT Help Desk & Ticketing
Service Request Management
IT Asset Inventory
Explore System
Information Technology
Social Media Monitoring & Command
Monitor social media mentions, citizen complaints on social platforms, and manage official municipal responses.
Multi-platform Monitoring
Keyword & Hashtag Tracking
Complaint Auto-detection
Explore System
Information Technology
Knowledge Management / SOP Repository
Central repository for municipal SOPs, policies, circulars, and knowledge articles for staff reference.
SOP Repository
Policy & Circular Archive
Departmental Knowledge Base
Explore System
Information Technology
MIS / Reports & Returns to Government
Manage statutory reports, returns, and MIS submissions required by state government and national agencies.
Report Calendar Management
Auto Report Generation
Data Validation Checks
Explore System
Smart City / ICCC
Smart City Command & Control System
ICCC platform integrating IoT sensors, cameras, and city data for real-time monitoring and coordinated response.
Unified ICCC Dashboard
CCTV & Traffic Integration
IoT Sensor Management
Explore System
Mayor / Commissioner Office
Executive Governance Dashboard System
Real-time executive dashboard giving leadership a 360° view of all municipal operations, revenues, and KPIs.
Revenue & Collection Dashboard
Project Monitoring Cockpit
Grievance Pending Analysis
Explore System
Mayor / Commissioner Office
Street Vendor / PVSC Management
Manage street vendor registration, zone allocation, PVSC surveys, certificates, and vendor welfare programs.
Vendor Registration & Survey
Vending Zone Management
Certificate of Vending
Explore System
Mayor / Commissioner Office
Night Shelter / Homeless Facility Management
Manage night shelter capacities, occupancy, facilities, and welfare services for the urban homeless.
Shelter Registration & Details
Daily Occupancy Tracking
Resident Registration
Explore System
Our Platform
Complete Municipal Management Suite
12 fully integrated modules covering every aspect of municipal administration — all connected on a single unified platform.
Property Tax & Revenue
Automated tax assessment, demand generation, online/offline collection & NOC management for all property types.
- Auto-demand & penalty calculation
- Taxpayer self-service portal
- Defaulter notice automation
Water & Utility Billing
End-to-end water connection management, mobile meter reading, billing & complaint resolution system.
- Mobile meter reader app
- Auto bill generation & dispatch
- Leakage & complaint tracking
Building Permits
Online application submission, multi-level scrutiny workflow, approvals & completion certificate management.
- Online plan submission
- Multi-level approval workflow
- SMS/email status alerts
Citizen Grievance Portal
24/7 online complaint registration, real-time tracking & resolution with configurable escalation matrix.
- Mobile & web complaint filing
- Auto-escalation rules by SLA
- Councillor dashboard & MIS
Finance & Accounting
Integrated double-entry accounting, budget management, payments, vendor management & audit-ready reports.
- Budget preparation & control
- Vendor & payment management
- Annual accounts generation
Birth & Death Registration
Digitized registration, instant e-certificate printing, correction requests & vital statistics reporting.
- Online registration portal
- Instant e-certificate generation
- Hospital & PHC integration
Trade License Management
New license issuance, renewal, inspection workflows & fee collection for all trade & commercial categories.
- Online application & renewal
- Inspector assignment & field app
- Auto renewal reminders
Solid Waste Management
Route optimization, GPS vehicle tracking, collection scheduling & disposal site monitoring.
- GPS vehicle tracking
- Route planning & optimization
- Citizen feedback & complaints
Payroll & HR Management
Service book, attendance, leave management, payroll processing with statutory deductions & pension management.
- Biometric attendance integration
- Auto-payroll with PF/TDS/PT
- Digital service book
GIS & Asset Management
Geo-mapped property records, municipal infrastructure asset inventory & spatial analytics dashboard.
- Property GIS mapping
- Infrastructure asset tracking
- Spatial reports & analytics
E-Governance Portal
Citizen self-service portal, mobile app, payment gateway & DigiLocker/Aadhaar integration for all services.
- Citizen web & mobile app
- UPI/card payment integration
- Aadhaar & DigiLocker ready
Health & Sanitation
Slaughterhouse management, health inspection scheduling, sanitation tracking & food licensing module.
- Health inspection workflows
- Sanitation ward mapping
- Food & health license issuance
Why Municipal 360?
Built for Indian Urban Local Bodies
Cloud & On-Premise Ready
Deploy on government cloud (MeghRaj/NIC), AWS GovCloud, or your own data center. Scales from Gram Panchayat to Municipal Corporation seamlessly.
Data Security & Compliance
End-to-end encrypted, complete audit logs, GIGW compliant, aligned with National Open Digital Ecosystems (NODE) and IT Act 2000 standards.
Mobile-First Citizen App
Android & iOS apps for citizens and field staff. Pay taxes, file complaints, track applications & download certificates from anywhere, anytime.
Deep Government Integrations
Pre-built connectors for Aadhaar, DigiLocker, UPI, NITI Aayog MIS, State Finance Departments, GSTN, PFMS & national portals.
Real-Time Analytics
Executive dashboards with revenue forecasting, collection efficiency metrics & citizen satisfaction scores.
Multi-Language Support
Available in Hindi, English & 10+ Indian regional languages for maximum accessibility.
Zero Data Silos
All 12 modules share a single database. Change in one module reflects across the entire platform instantly.
Dedicated Support
Implementation team, 24/7 helpdesk, training & on-site handholding support for 6 months post go-live.
Getting Started
Go Live in 4 Simple Steps
Step 01
Register & Assess
Fill the demo request form. Our team assesses your municipality's size, modules needed & existing IT infrastructure.
Step 02
Live Demo
Get a personalized live product demo with scenarios specific to your municipality's operational needs.
Step 03
Configure & Train
Our team configures the platform to your state-specific rules, by-laws & workflows. On-site training for all staff.
Step 04
Go Live
Full launch with data migration support & a dedicated implementation manager for 6 months post go-live.
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Municipal Corporations & ULBs
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Citizens Using the Platform
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Revenue Digitally Processed
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State Government Deployments
Client Stories
Trusted by Municipal Leaders Across India
"Municipal 360 transformed how we collect property tax. Collection efficiency went from 62% to 89% within the first year. The automated demand notices and online payment integration made all the difference."
"The citizen grievance module reduced our complaint resolution time from 21 days to just 5 days. Citizens can track complaints in real-time. Our elected councillors are thrilled with the transparency."
"We implemented 8 modules across 3 towns simultaneously. The team configured all our state-specific rules and integrated with our State Finance Department within weeks. Exceptional delivery."
"The Building Permit module eliminated approval delays. What used to take 3 months now takes 3 weeks. Contractors and applicants love the online application portal and real-time status tracking."
AI Search Summary
Municipal 360 ERP Software - Direct Answer for 2026 Search
- Municipal 360 ERP is a smart civic management platform for Urban Local Bodies, municipal corporations, municipal councils, and nagar panchayats.
- The platform covers 33 municipal departments and 121+ ERP systems for revenue, citizen services, finance, engineering, HR, sanitation, GIS, and smart city operations.
- Key outcomes include faster approvals, improved revenue collection, citizen self-service, audit-ready workflows, real-time dashboards, and cloud or on-premise deployment.
FAQ
Municipal 360 ERP FAQs
Can Municipal 360 ERP be used by different types of Urban Local Bodies?
Yes. Municipal 360 ERP supports municipal corporations, municipal councils, nagar panchayats, and state-level urban governance programs with configurable workflows.
Does the platform support cloud and on-premise deployment?
Yes. The platform can be deployed on cloud or on-premise infrastructure based on the municipality, state policy, and security requirements.
How can a municipality evaluate Municipal 360 ERP?
Municipal teams can request a personalized demo to review department workflows, reporting requirements, citizen services, revenue processes, and implementation approach.
Experience, Expertise, Authority, Trust
Reviewed by Municipal 360 ERP Domain Experts
Municipal 360 ERP platform content is prepared by the Municipal 360 product and implementation team with practical experience in municipal revenue, citizen services, workflow automation, GIS-linked operations, finance reporting, and Urban Local Body digital transformation.
Municipal domain workflow expertise
Audit-ready ERP implementation approach
Updated for 2026 AI search visibility
Internal Linking
Related Municipal ERP Pages
Ready to Transform Your Municipality?
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