Complete Municipal Management Suite
Property Tax & Revenue
Automated tax assessment, demand generation, online/offline collection & NOC management for all property types.
- Auto-demand & penalty calculation
- Taxpayer self-service portal
- Defaulter notice automation
Water & Utility Billing
End-to-end water connection management, mobile meter reading, billing & complaint resolution system.
- Mobile meter reader app
- Auto bill generation & dispatch
- Leakage & complaint tracking
Building Permits
Online application submission, multi-level scrutiny workflow, approvals & completion certificate management.
- Online plan submission
- Multi-level approval workflow
- SMS/email status alerts
Citizen Grievance Portal
24/7 online complaint registration, real-time tracking & resolution with configurable escalation matrix.
- Mobile & web complaint filing
- Auto-escalation rules by SLA
- Councillor dashboard & MIS
Finance & Accounting
Integrated double-entry accounting, budget management, payments, vendor management & audit-ready reports.
- Budget preparation & control
- Vendor & payment management
- Annual accounts generation
Birth & Death Registration
Digitized registration, instant e-certificate printing, correction requests & vital statistics reporting.
- Online registration portal
- Instant e-certificate generation
- Hospital & PHC integration
Trade License Management
New license issuance, renewal, inspection workflows & fee collection for all trade & commercial categories.
- Online application & renewal
- Inspector assignment & field app
- Auto renewal reminders
Solid Waste Management
Route optimization, GPS vehicle tracking, collection scheduling & disposal site monitoring.
- GPS vehicle tracking
- Route planning & optimization
- Citizen feedback & complaints
Payroll & HR Management
Service book, attendance, leave management, payroll processing with statutory deductions & pension management.
- Biometric attendance integration
- Auto-payroll with PF/TDS/PT
- Digital service book
GIS & Asset Management
Geo-mapped property records, municipal infrastructure asset inventory & spatial analytics dashboard.
- Property GIS mapping
- Infrastructure asset tracking
- Spatial reports & analytics
E-Governance Portal
Citizen self-service portal, mobile app, payment gateway & DigiLocker/Aadhaar integration for all services.
- Citizen web & mobile app
- UPI/card payment integration
- Aadhaar & DigiLocker ready
Health & Sanitation
Slaughterhouse management, health inspection scheduling, sanitation tracking & food licensing module.
- Health inspection workflows
- Sanitation ward mapping
- Food & health license issuance
Built for Indian Urban Local Bodies
Cloud & On-Premise Ready
Deploy on government cloud (MeghRaj/NIC), AWS GovCloud, or your own data center. Scales from Gram Panchayat to Municipal Corporation seamlessly.
Data Security & Compliance
End-to-end encrypted, complete audit logs, GIGW compliant, aligned with National Open Digital Ecosystems (NODE) and IT Act 2000 standards.
Mobile-First Citizen App
Android & iOS apps for citizens and field staff. Pay taxes, file complaints, track applications & download certificates from anywhere, anytime.
Deep Government Integrations
Pre-built connectors for Aadhaar, DigiLocker, UPI, NITI Aayog MIS, State Finance Departments, GSTN, PFMS & national portals.
Real-Time Analytics
Executive dashboards with revenue forecasting, collection efficiency metrics & citizen satisfaction scores.
Multi-Language Support
Available in Hindi, English & 10+ Indian regional languages for maximum accessibility.
Zero Data Silos
All 12 modules share a single database. Change in one module reflects across the entire platform instantly.
Dedicated Support
Implementation team, 24/7 helpdesk, training & on-site handholding support for 6 months post go-live.
Go Live in 4 Simple Steps
Register & Assess
Fill the demo request form. Our team assesses your municipality's size, modules needed & existing IT infrastructure.
Live Demo
Get a personalized live product demo with scenarios specific to your municipality's operational needs.
Configure & Train
Our team configures the platform to your state-specific rules, by-laws & workflows. On-site training for all staff.
Go Live
Full launch with data migration support & a dedicated implementation manager for 6 months post go-live.
Trusted by Municipal Leaders Across India
"Municipal 360 transformed how we collect property tax. Collection efficiency went from 62% to 89% within the first year. The automated demand notices and online payment integration made all the difference."
"The citizen grievance module reduced our complaint resolution time from 21 days to just 5 days. Citizens can track complaints in real-time. Our elected councillors are thrilled with the transparency."
"We implemented 8 modules across 3 towns simultaneously. The team configured all our state-specific rules and integrated with our State Finance Department within weeks. Exceptional delivery."
"The Building Permit module eliminated approval delays. What used to take 3 months now takes 3 weeks. Contractors and applicants love the online application portal and real-time status tracking."
Ready to Transform Your Municipality?
Join 50+ municipal corporations already using Municipal 360 ERP. Get a personalized demo tailored to your ULB's specific needs — completely free, zero commitment required.