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Privacy Policy

Learn how Municipal 360 ERP collects, processes, protects, and governs user data across our e-governance platforms and municipal client portals.

Information We Process

Information submitted through website forms may include contact, organisation, designation, and service-enquiry details. Municipal deployments process information according to the applicable client agreement and configured workflows.

Purpose and Use

Information is used to respond to enquiries, arrange product demonstrations, provide contracted services, maintain security, and improve platform operations.

Protection and Access

Administrative, technical, and role-based controls are used to restrict access and protect information according to its sensitivity and the applicable deployment requirements.

Service Providers

Authorised infrastructure and service providers may process limited information where required to deliver or support the service, subject to appropriate contractual controls.

Retention

Information is retained only for legitimate operational, contractual, security, and legal purposes, and is removed or anonymised when it is no longer required.

Privacy Enquiries

For privacy, access, correction, or deletion enquiries, contact demo@municipal360erp.com with sufficient details to identify and process the request.

FAQ

Privacy Policy FAQs

What is Privacy Policy | Municipal 360 ERP?

Privacy Policy | Municipal 360 ERP is part of the Municipal 360 ERP platform for digitizing municipal workflows, citizen services, revenue records, approvals, dashboards, and compliance reporting.

Can Municipal 360 ERP be used by different types of Urban Local Bodies?

Yes. Municipal 360 ERP supports municipal corporations, municipal councils, nagar panchayats, and state-level urban governance programs with configurable workflows.

Does the platform support cloud and on-premise deployment?

Yes. The platform can be deployed on cloud or on-premise infrastructure based on the municipality, state policy, and security requirements.

How can a municipality evaluate Municipal 360 ERP?

Municipal teams can request a personalized demo to review department workflows, reporting requirements, citizen services, revenue processes, and implementation approach.